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F.A.Q.
Here is a list of questions to try to clarify your doubts.
GENERAL TOPICS
Can I modify my Argento product?
What distances can I travel on a full charge?
Can I use my Argento product in the rain?
When I opened the package, 'parts' (screws, keys, hooks, etc.) were missing. What can I do?
What can I do if switched on, the display shows an error message or the product does not seem to work correctly?
E-BIKES
What is a pedal-assisted electric bicycle or e-bike?
Do Argento e-bikes comply with European and national regulations?
Where can I use my Argento e-bike?
Where can I use my e-bike Bi Max-XL equipped with a 500W motor?
Can I carry a passenger on my Argento e-bike?
Do I have to wear a helmet or other equipment to use my Argento e-bike?
How many assistance levels are available?
Why are there multiple assistance levels?
Can I pedal if the battery is flat?
Can the battery be recharged by pedalling?
How long does it take to recharge the battery?
What can I do to keep my e-bike in good working order?
E-SCOOTERS
How old do I have to be to ride an Argento scooter?
Where can I use Argento e-scooters?
Do I have to register my electric scooter or have a driving licence to ride it?
What speed limits must I respect?
What kind of equipment must I have when riding an Argento scooter?
Are there any other rules I need to know?
Where can I use electric scooters?
My scooter no longer charges, what could have happened?
Is it easy to carry by hand?
Do I need a special driving license to use a scooter?
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